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“Exchange Database iDataAgent” option grayed out with CommVault Simpana 9.0 R2 installer on Exchange Server 2013

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Problem

You attempt to install the Exchange Database iDataAgent with the CommVault Simpana 9.0 R2 installer on Exchange Server 2013 but notice that the option grayed out:

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Hovering over the option displays the following message:

Provides backup and recovery of Microsoft Exchange databases.

This platform is disabled because:

It requires a supported version of Microsoft Exchange.

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Solution

As per the CommVault SP3 notes:

http://documentation.commvault.com/hds/release_9_0_0/books_online_1/english_us/service_pack/win32/sp9/list_of_updates.htm

… to add support for Exchange Server 2013, you will need to create the following registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\GalaxyInstallerFlags]

"bEmulateThirdPartyApps"=dword:00000001

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Note that I had to create the GalaxyInstallerFlags key as it did not exist.  Once the key and dword is created, restart the installer and you should see the Exchange Database iDataAgent available:

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